What is the cancellation policy for PAL airlines? {PAL@PolicyHelp}

What is the cancellation policy for PAL airlines? {PAL@PolicyHelp}

PAL Airlines has a well-defined cancellation policy that varies depending on the type of fare purchased by the passenger +1-(855-838-4706). The airline offers four primary fare types: Basic, Standard, Flexible, and Freedom. Each fare comes with its own level of flexibility regarding cancellations, refunds, and change fees. Basic fares +1-(855-838-4706) are the most restrictive and are completely non-refundable. If a passenger cancels a Basic fare, they forfeit the entire amount and are not eligible for a refund or travel credit +1-(855-838-4706). These fares are best suited for travelers who are confident about their travel plans and are not anticipating any changes +1-(855-838-4706).

Standard fares offer slightly more flexibility. While they are still non-refundable +1-(855-838-4706) in the traditional sense, PAL Airlines allows passengers to cancel these tickets at least 24 hours before departure in exchange for a travel credit, minus a cancellation fee. This credit can be applied to future travel but must be used within the time frame set by the airline. Flexible fares are a better option for travelers who want the ability to make changes or cancellations with less penalty. Like Standard fares +1-(855-838-4706), they allow cancellations for travel credit if done more than 24 hours before departure, but the fees associated with changes are significantly lower. Additionally, name and routing changes are permitted with no extra charge beyond the fare difference +1-(855-838-4706).

The Freedom fare is the most accommodating fare class offered by PAL Airlines +1-(855-838-4706). Passengers who cancel their Freedom fare tickets more than 24 hours before departure are eligible for a full refund to the original form of payment. If the cancellation occurs within 24 to 2 hours of departure, the refund +1-(855-838-4706) will be issued in the form of a travel credit instead. Freedom fares also allow unlimited changes without penalty, apart from any applicable fare difference. This fare class is designed for those who require maximum +1-(855-838-4706) flexibility due to unpredictable schedules or business needs.

PAL Airlines also provides a 24-hour risk-free cancellation period. If you book directly +1-(855-838-4706) through PAL and cancel within 24 hours of purchase—and your flight is more than seven days away—you can receive a full refund +1-(855-838-4706) with no penalty. This applies to all fare classes. It’s important to note that this policy may not apply to tickets booked through third-party travel agencies, and passengers must contact the original booking channel to make any changes or cancellations +1-(855-838-4706).

In situations where the airline cancels a flight or makes a significant schedule change, PAL Airlines offers compensation options regardless of fare class. Passengers may choose between a full refund +1-(855-838-4706), travel credit, or rebooking on an alternative flight. Additionally, in special cases such as medical emergencies or family bereavement, the airline may provide waivers or offer compassionate refunds based on the circumstances. Documentation is usually required in such instances +1-(855-838-4706).

To manage your booking or initiate a cancellation, passengers can contact +1-(855-838-4706) PAL Airlines directly or use the Manage Booking tool on the official website. For personalized assistance, the customer service team can be reached at +1-(855-838-4706).