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Another effective strategy is to call during off-peak hours. Late nights and early mornings usually experience shorter wait times, as most people tend to call during the afternoon or right after work hours. If the wait time is too long, some lines offer a callback feature so you don’t have to stay on hold. Make sure your phone is near you once you request this callback. While calling is the fastest way to resolve urgent matters, American Airlines also provides support through other platforms. Their website features a comprehensive help center with topics ranging from check-in to special assistance services. You can also log into your account and access chat support, which might connect you to a live agent depending on the complexity of your issue +1-(833-281-3071).
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